Security is central to everything we do at Atlas UP, embodying our core mission, vision, and values. For businesses to fully benefit from AI, they must have complete confidence that their tools prioritize security and privacy at every level.
We recognize that AI is a transformative technology, but it's true potential can only be unlocked when used wisely and with responsibility. For businesses to fully benefit from AI, they must have complete confidence that their tools prioritize security and privacy at every level. Without that trust, the advantages of AI cannot be fully realized.
Governance
Atlas UP’s Security and Privacy teams establish policies and controls, monitor compliance with those controls, and prove our security and compliance to third-party auditors. Our policies are based on the following foundational principles:
- Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
- Security controls should be implemented and layered according to the principle of defense-in-depth.
- Security controls should be applied consistently across all areas of the enterprise.
- The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.
Security and Compliance at Atlas UP
Atlas UP maintains compliance with SOC2 and HIPAA frameworks. Our SOC2 and HIPAA reports are available on our Trust Center.
Data Protection
Data at Rest
All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive collections and tables also use row-level encryption. This means the data is encrypted even before it hits the database so that neither physical access nor logical access to the database is enough to read the most sensitive information.
Data in Transit
Atlas UP uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.
Secret Management
Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and Atlas UP. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs. Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.
Product Security
Penetration Testing
Atlas UP engages with top penetration testing consulting firms in the industry at least annually. All areas of Atlas UP products and cloud infrastructure are in-scope for these assessments, and source code is fully available to the testers to maximize the effectiveness and coverage. We make summary penetration test reports available via our Trust Center.
Vulnerability Scanning
Atlas UP requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):
- Static analysis (SAST) testing of code during pull requests and on an ongoing basis
- Software composition analysis (SCA) to identify known vulnerabilities in our software supply chain
- Malicious dependency scanning to prevent the introduction of malware into our software supply chain
- Dynamic analysis (DAST) of running applications
- Network vulnerability scanning on a periodic basis
- External attack surface management (EASM) continuously running to discover new external-facing assets
Enterprise Security
Endpoint Protection
All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.
Vendor Security
Atlas UP uses a risk-based approach to vendor security. Factors influencing the inherent risk rating of a vendor include:
- Access to customer and corporate data
- Integration with production environments
- Potential damage to the Atlas UP brand
Once the inherent risk rating has been determined, the security of the vendor is evaluated to determine a residual risk rating and an approval decision for the vendor.
Secure Remote Access
Atlas UP ensures secure remote access through modern, robust security practices. We leverage encryption, multi-factor authentication, and strict access controls to protect sensitive data and ensure that remote connections are safeguarded. Our approach ensures that employees can securely access internal resources while maintaining the highest standards of data protection and privacy.
Security Education
Atlas UP provides comprehensive security training to all employees upon onboarding and annually through educational modules. Additionally, all new employees attend a mandatory live onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices. The security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.
Identity and Access Management
Atlas UP manages identity and access through Google Workspace for authentication across the majority of our applications, ensuring secure, streamlined access control. For server-side and application-level authentication, we utilize AWS identity management solutions. Access is granted based on role-specific permissions, and employees are automatically deprovisioned upon termination. All access is carefully monitored and approved in accordance with security policies, with multi-factor authentication enforced wherever possible to ensure phishing-resistant security.
Data Privacy
At Atlas UP, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.
Regulatory Compliance
Atlas UP evaluates updates to regulatory and emerging frameworks continuously to evolve our program.
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